Sarah’s key skills include:

    Team and Collaboration,  Problem Solving, Time Management,  Attention to Detail,
    Champion of Change and  Customer Service Focused
 
We believe Sarah's strengths in these areas will greatly benefit to Bear Creek, ensuring a smooth and effective management experience for all residents.
 
We also want to inform you that our former onsite manager, Nicole, has decided to leave the industry. We wish her all the best in her future endeavors and thank her for her service to our community.
 
Sarah is looking forward to getting to know each of you and is eager to hear your thoughts and concerns. She invites you to drop by the onsite office to introduce yourselves and share any feedback you may have. Your input is valuable as we strive to continue improving our community.
 
Please join us in welcoming Sarah to our community.  We are confident that her dedication and expertise will make a positive impact in Bear Creek.

Noting concerns regarding our Access Control issues and the long wait lines at the Main Gate, the Board of Directors is moving our visitor management system from Nordic Igate to Gate Key. Our patrol officers will be able to process guests much faster using the new system.
 
To ensure the highest level of access control and efficiency, we have decided not to transfer old guest information into the new system. This decision was made to prevent any outdated or unauthorized access by guests who may no longer be permitted. Therefore, we kindly request all residents to proactively enter their guest details into the new system before the transition date of February 1st. This is an essential step to maintain a secure and well-managed community.
 
Letters have been mailed to each resident with their respective login information. If you have not received your letter please email: [email protected] of call (951) 677-1434.  In addition to the letter, please take five minutes to review this video tutorial before attempting to log onto the system and enter your information:
 
https://www.gatekey.com/account-setup.html
 
Each resident and/or property owner will have a separate account in order allow each person to enter their guests. If you wish to have a resident added or deleted, please contact the onsite office at (951) 677-1434 (please note there is an error in the letter mailed, it incorrectly noted the wrong phone number) or by email to:  [email protected]

For those who need additional assistance with setting up their accounts or installing the mobile application, we are pleased to offer a support session. Please join us at the special meeting at the golf course clubhouse on January 27th at 4:00 PM, where our team will be available to guide you through the process.

Thank you in advance for your cooperation in entering the correct contact and guest information into the new system prior to February 1st.